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We have the capabilities and experience to deliver the results you need to move forward.

DIALBOX SOLUTIONS formerly LeadWorks is a business outsourcing service provider. As a prime BPO company, we aim to provide not only tailored and efficient, but also sustainable end-to-end outsourcing solutions for your business. Our philosophy is to be above all a true partner in your enterprise by delivering long-term strategic solutions to your business needs.

We help you leverage your resources by cutting the need to set up your own in-house business process team which may then incur 50%-70% more costs in terms of extra workforce, infrastructure, and training to your company. In fact, by outsourcing with us, you get to minimize costs and improve business efficiency. Moreover, with our outstanding market research and analysis, you can increase your market share, expand your customer base, and enhance your customer relationships.

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We help you leverage your resources by cutting the need to set up your own in-house

By outsourcing with us, you get to minimize operational costs.

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We help you leverage your resources by cutting the need to set up your own in-house business process team which may then incur 50%-70% more costs in terms of extra workforce, infrastructure, and training to your company. In fact, by outsourcing with us, you get to minimize costs and improve business efficiency. Moreover, with our outstanding market research and analysis, you can increase your market share, expand your customer base, and enhance your customer relationships.

Besides our top-notch BPO services, we also provide KPO (Knowledge Process Outsourcing) to leverage your organization’s skills, knowledge, training, and expertise through a multi-year, profitable contract.

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What DIALBOX SOLUTIONS has to offer

Our clients yield between 30%-50% cost saving with our innovative business solutions such as business management, inbound call, outbound call, and back-office support to minimize costs and improve business efficiency. We also help them increase their market share, expand their customer base, and enhance customer relationships by providing market insights. The benefit of partnering with us is you gain the proficiency of contact center, marketing and sales, as well as back-office support experts that bring years of experience to complex outsourcing projects. This then leads to an increase in productivity and efficiency in the business contributing to your company’s bottom-line.

We offer sales training to help improve your sales team’s overall performance. Our approach is guided by both our proven experience and track record of success helping companies improve their sales team’s effectiveness, knowledge, and teamwork. We specialize in helping re-align sales processes and ensure that any sales team is working at their highest level and in perfect congruence with overall goals. We are equally proud of our ability to improve performance, drive revenue, and increase profit for any business sales teams.

DIALBOX SOLUTIONS is more than a BPO company, we do extensive research, analysis, and planning that focuses on emerging market trends and provide actionable insights to help businesses identify market opportunities and develop effective plans and strategies to optimize their market positions. We further endeavor to provide an exclusive blend of qualitative and quantitative market research reports to our clients to better position and operate their businesses. Our company helps both global and domestic enterprises to bolster their business by providing in-depth market insights and most reliable future market trends coupled with our edge-cutting services.

Our Management Team

Jazmine Flores (Founder & CEO)

Jazmine Flores Dialbox Solutions CEO

Jazmine has over 20 years of expertise in strategic management and company development in the sales, marketing, and finance industries, as well as a strong team management background and a proven track record of strategy, business management, and business success. At the MBA-level, she has outstanding experience building and leading both diverse teams for start-ups and established companies. In addition to her time as an Ernst & Young Consultant, FedEx National Marketing Manager,  Department of Trade and Industry (DTI)  and Department of Labor (DOLE) resource person for SMEs, and Vice President of the Australian Council of Multicultural Entrepreneurs, Jazmine has acquired over 12 years of experience in managing her own portfolio of businesses in Australia.
Jazmine Flores’ Personal Website: jazmineflores.com

Yvette Salcedo (Managing Director)

Yvette has over 17 years of experience in various verticals of the BPO industry, with a focus on not only call center operations and process management, but also continuous improvement learning. She has also honed her skills through exposure to process operations in a variety of industries, including financial, sales, information technology, logistics, consumer goods, retail management, telecoms, and others.

Her industry expertise can be attributed to her extensive portfolio including 5 years of valuable experience at a local internet service provider in Ortigas Pasig City, contributory management years for pioneer accounts with Convergys, 24/7, Teledirect, and WNS, vendor management for the Collections of Enterprise and SME accounts for Globe Telecom, Inside Sales Territory Manager for Microsoft Philippines, Business Development for Japanese Firm handling IT solutions, Data Encoding and Transcriptions and BPO services for global and local clients, and Marketing and Communication Management for an Electronic Multinational Company in the Middle East as well as another known Global Logistics Companies in the UAE.

Yvette Salcedo dialbox solutions team member
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Get to know more about us

Frequently Asked Questions - About us

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Our support services vary due to the scope of tasks starting from $6/hour.

All our agents work by a ‘plug and play system’. Once partnered with us, we can get you started within 1-2 business days.

There is no minimum number of agents! Our company helps both global and domestic enterprises to bolster their business.

We have clients all over the world! Our services are available in almost all time zones such as Australia, the USA, Canada, New Zealand, the UK, and Asia.

Terms of service will be on a minimum fixed period of six (6) months once you are partnered with us.

We pride ourselves on not only our high scalability as a BPO company but also our ability to adapt to the specific demands of your business!

How do our clients rate Dial Box Solutions?

This is what our clients have to say ...

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5/5

Unbelievable great service. They have the best staff and trainer in that company!!! Amazing exprience with them.

BL Pabalan

Dial Box Solutions Clients

5/5

Best Services, Diligent with work, Professional in what they do, keep up the good work!

Kazumasa Toyama

Dial Box Solutions Clients

5/5
Excellent service and very responsive!
 
 

Crisdel Garcia

Dial Box Solutions Clients

Contact Us

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Phone

Australia: +61 3 8799 1919
Mobile: +61480 231 629

Philippines: +63 2 7798 8118
Mobile
: +63917 700 9025

USA number:
+1 229 466 0055

Victoria, Australia

Level 1, 8/61 Wattle Road
Maidstone Melbourne Victoria Australia

Pasig City, Philippines

17 ADB Avenue Level 29.
Joy-Nostalg Centre, Ortigas Center, Pasig, 1600, Philippines

Brgy. San Antonio, 17 ADB Ortigas Center Pasig City Philippines

We are ready to help provide your business with the competitive edge you have been looking for!

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